MEMBERSHIP
MANAGEMENT
COMPREHENSIVE ADMINISTRATION
OF MEMBERSHIP BASES
ACQUIRE, RETAIN & ENGAGE MEMBERS
OUR FLEXIBLE MEMBERSHIP MANAGEMENT SERVICES ARE DESIGNED TO SUPPORT THE COMPREHENSIVE ADMINISTRATION OF MEMBERSHIP BASES WITH VARIOUS ACTIVITIES, STRATEGIES, PROCESSES AND TOOLS TO HELP ACQUIRE, RETAIN AND ENGAGE MEMBERS.
We can assist with member acquisition, retention, business security, membership plans, member engagement, personalised member experiences, seasonal fluctuations, membership renewals, marketing, review and analytics.
We strive to create and adapt new technologies that enable membership companies to navigate the digital landscape better, providing the building blocks to make stronger, long lasting relationships with your members. You can rely on our latest technologies and data solutions combined with our team’s extensive knowledge and operational excellence to help optimise your profits and streamline your operations by providing you with all the tools needed to improve marketing results, broaden communication horizons and ensure continued, enhanced and expanded interaction with your members. Our solutions provide real-time opportunities to up and cross-sell to your members, leveraging historical purchase data to promote new products and increase member loyalty to help generate additional revenue for your business.
Our highly qualified, UK-based team can efficiently and effectively communicate with your members with a friendly and professional approach, becoming an extension of your team and brand. Our comprehensive online solutions enable your members to manage their accounts online enabling them to update information, make payments and view order history and account information.
OUR SERVICES
DEDICATED ACCOUNT MANAGEMENT
Interested in utilising InterMedia’s fully-integrated approach to marketing and distribution solutions but are unsure where to begin? Regardless of your business requirements, you’ll benefit from a dedicated account manager available to assist with your needs from the moment you sign up.
ORDER MANAGEMENT
At InterMedia, our greatest passion is collaborating with our valued clients, whether they are new, long-standing, or somewhere in between. Our top priority is delivering precise integrations, cutting-edge technology, and advanced software to help enhance your business and expand your services, enabling you to offer the best to your readers. Our Order Management System (OMS) allows clients to track all information and processes, including order entry, to ensure you’re always staying on top of things.
MARKETING SOLUTIONS
Your success is our success. That’s why we collaborate closely with our publishers to best understand their wants and needs, and identify growth opportunities. We have the privilege of seeing first hand which strategies work and which don’t, and leverage this knowledge to share valuable insights and develop a forward plan. With our expert team, comprehensive tools, excellent customer service, and a one-stop-shop for all of your marketing and commercial needs – we think we’re the perfect fit to help your business thrive.
MAILING SERVICES
Our reliable direct mail fulfilment services use state of the art technology to ensure timely and cost-efficient delivery of products within the UK and globally. Combining polywrapping and expert data processing and insertion services together with a network of direct entry points, we ensure your delivery gets from A to B in five-star condition.
DATA SOLUTIONS & INTELLIGENCE
Data solutions and intelligence are vital in optimising membership management, providing companies with the tools to understand and engage their members more effectively. With state-of-the-art technology, advanced data analytics and membership programmes available, this allows for personalised communication, targeted retention strategies and informed decision-making.
WEB STORES
Want to access exclusive products, services and benefits in one handy place? Our online stores offer a seamless platform for members to access, providing an easy and stress-free experience from the moment you sign up. Integrated with membership management systems, web stores enable organisations to track member purchases while maintaining a smooth and user-friendly transaction process.
“OUR PORTFOLIO OF SERVICES FACILITATES A ‘ONE-STOP-SHOP’ SOLUTION, ALLOWING YOU TO MAXIMISE THE ENGAGEMENT OF YOUR MEMBERS.”
JOHN BARDSLEY, GROUP MANAGING DIRECTOR
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